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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Name / Full Name: Axis‑Y Cera‑Heart My Type Duo Cream
Size / Packaging: 60 mL (dual‑chamber jar, two separate formulas side by side)Â
Concept / USP: A “duo cream” with two formulas meant for different zones of the face — a lighter gel/cream for the T‑zone (forehead, nose, chin) and a richer cream for the U‑zone (cheeks, jawline) — allowing for customization depending on your skin’s needs. Claims / Positioning:
  • Controls oil in T‑zone while providing moisture to drier areas
  • Free of parabens, artificial fragrances/colors, mineral oil; cruelty‑free and vegan formulation according to brand claims
Here’s a summary of the key ingredients, their roles, and how each side (T / U) is formulated:
| Zone | Key Actives / Ingredients | Role / Function |
|---|---|---|
| T‑Zone (Heartleaf / gel side) | Houttuynia Cordata (heartleaf), Sage extract, Licorice extract, Centella Asiatica, Guaiazulene, Sorghum extract | Soothing, anti‑inflammatory, sebum control, antibacterial, antioxidant |
| U‑Zone (Ceramide side / richer cream) | Ceramide NP, Jojoba Oil, Purslane (Portulaca Oleracea), Centella, Sorghum, Candelilla wax, Salicornia, Reed (Phragmites), Pure Medi tech | Moisture locking, barrier repair, emolliency, antioxidant support |
| Shared / supporting ingredients | Allantoin, Glycyrrhiza (Licorice), Glycerin, Butylene glycol, surfactants / emulsifiers, etc. | Soothing, hydration, formula stability, skin compatibility |
Some additional notes from ingredient analysis (via Incidecoder / third‑party breakdowns):
The product includes emollients like Caprylic/Capric Triglyceride, Isohexadecane to give a smooth texture without heavy greasiness.Â
Soothing ingredients (Allantoin) and botanical extracts help mitigate irritation.Â
The presence of ceramides in the U‑zone formula is key for helping reinforce the skin barrier.Â
One caveat is that because two creams coexist in one jar, internal seals and lids must be handled carefully to avoid mixing or leakage.
From multiple user reviews and blog tests:
The T‑zone / gel side is more watery / gel‑cream hybrid, light, cooling, with a slight blue tint due to guaiazulene.
The U‑zone / cream side is richer than the gel but still not heavy / greasy when used properly. It’s more emollient but absorbs decently.
Reviewers note there is no strong artificial fragrance. Any scent is light and naturally from ingredients.Â
Users like the flexibility: you can apply each cream to its “intended” zone, or mix/blend them for a “balanced” formula depending on how your skin feels.Â
Some report minor annoyances: inner lids being fiddly, slight leakage under certain conditions.
Pros:
Especially good for combination skin (oily T-zone + drier U-zone) thanks to the dual‑formula approach.Â
Gentle, non‑fragrant, free of many common irritants.Â
Provides both hydration (gel side) and barrier reinforcement / moisturizing (cream side).Â
Customizability and versatility are often praised — you can adjust which parts you use or blend them.
Cons / Potential Downsides:
The richer cream side (U‑zone) can feel slightly heavy or sticky for some (especially under high humidity) if used too liberally.Â
The jar / dual‑compartment packaging is less travel‑friedly, and the inner seal / lid can be cumbersome.Â
In some cases, users have experienced small breakouts or whiteheads when using too much, especially in more sensitive areas.Â
Since it’s a jar, hygiene (using a clean spatula / fingers) is important to avoid contamination.
From Reddit / community voices:
“It’s the love of my life … so lightweight … no sticky residue … but dry skin would probably need more.”Â
“The gel side is hydrating and sinks in quickly … thicker cream can feel a bit heavier … I use it at night and on my drier cheeks.”Â
Best for skin types / conditions:
Combination skin (oily T-zone + drier cheeks)
Normal skin wanting zone-specific care
Mildly sensitive skin (given the gentle formulation)
People who want one product to address differing skin needs in different areas
Less ideal for:
Very dry skin (may need an additional occlusive or heavy moisturizer)
Very oily skin (the U‑zone cream may feel heavy in some climates)
People who dislike jars / prefer tubes or pump packaging
How to use:
Cleanse and do your usual hydrating / treatment steps.
Use spatula / clean fingers to scoop out the T‑zone (gel) side and apply it over oilier areas (forehead, nose, chin).
Scoop from the U‑zone (cream) side and apply to drier areas (cheeks, jaw).
Optionally, blend small amounts of both types on the back of your hand and apply to the full face if your skin is fairly balanced or if you prefer a uniform texture.
Seal / close jar tightly after use.
In AM, follow with sunscreen.
Start with smaller amounts to see how your skin reacts, especially in the U‑zone, before increasing usage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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